Help & FAQ
Answers to the questions we hear most from GTA customers. Still stuck? Text or WhatsApp us at 416-900-7766.
Getting a Quote
Text or WhatsApp clear photos of your items from a few angles to 416-900-7766. We’ll reply with a fast, accurate, all-inclusive quote — no site visit required for most jobs.
Yes. Photo quotes are always free, with no obligation to book.
We aim to reply as quickly as possible during business hours, 11:00 AM – 8:00 PM, 7 days a week.
Pricing & Payment
Pricing depends on the amount of junk, type of materials, accessibility, and loading time required. Contact us with photos for an exact, upfront quote.
No. Most residential jobs require no deposit — you pay only after the job is completed to your satisfaction.
At the door: Cash, Interac e-Transfer, Debit, and Visa. For online or invoiced payments, we also accept Mastercard, American Express, Discover, Apple Pay, and Google Pay.
No. Your photo quote is the price you pay, with no surprise charges added on pickup day.
What We Accept
We remove household junk, furniture (sofas, couches, tables, chairs, dressers, bed frames, office furniture), garage and basement clutter, estate and hoarding cleanout items, renovation debris (drywall, wood, flooring, tile), and bagged yard waste.
We’re unable to accept hazardous materials such as paint, chemicals, asbestos, propane tanks, or other regulated waste. If you’re unsure whether an item qualifies, send us a photo and we’ll let you know.
Yes. We help homeowners, tenants, landlords, and property managers clear unwanted items before or after a move.
Scheduling & Service Area
Yes, whenever our daily routing and scheduling permits, across Toronto and the surrounding GTA.
Toronto, Scarborough, Markham, North York, Etobicoke, East York, Richmond Hill, Vaughan, Thornhill, Aurora, Newmarket, Pickering, Ajax, Whitby, and Oshawa.
Yes — just text or call us as early as possible at 416-900-7766 and we’ll find a new time that works.